Our policies and procedures help ensure Better Active Oldham operates safely, fairly and responsibly. They set out the standards we follow across our activities, programmes and services, helping protect the children, young people, families, staff and volunteers we work with.
You can find and view our key policies and procedures below.

At Better Active Oldham, we’re committed to delivering programmes that are safe, inclusive and well managed. Our policies and procedures provide clear standards for how we work, helping participants, families and partners feel confident in our services.
We’re also proud to have achieved the Quality in Action Award, recognising our strong governance, quality of delivery and continued commitment to making a positive difference across our community.
Child Protection Policy (pdf)
DownloadComplaints Policy & Procedure (pdf)
DownloadEqual Opportunities Policy (pdf)
DownloadGDPR POLICY (pdf)
DownloadPrivacy Notice (pdf)
DownloadVolunteer handbook (pdf)
DownloadVolunteer Code of Conduct quick guide (pdf)
DownloadStaffing and Volunteer Policy (pdf)
DownloadVolunteer Role Descriptions (pdf)
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